WorkLink turns frontline voice into a live, structured issue feed with rollups, trends, and clear operational summaries.
Dashboard overview
Recent issues by time, location, category, and severity. Updated as reports come in.
Repeated problems across shifts, teams, or locations surface automatically.
See trends upward through the org structure. Location to district to region.
Issue feed
| Time | Location | Category | Severity | Summary |
|---|---|---|---|---|
| 12:12 PM | Store 104 | Staffing | High | Understaffed during lunch rush |
| 2:41 PM | Store 104 | Tools | Medium | Headset issue affecting order flow |
| 4:03 PM | Store 105 | Inventory | Medium | Lid stockout before shift end |
| 5:18 PM | Store 102 | Safety | High | Wet floor near back exit |
| 6:45 PM | Store 106 | Process | Low | Closing procedure taking extra time |
Capabilities
Review recent issues across all locations in scope
Spot repeated patterns across shifts and teams
Compare problem types across units
Identify high-severity trends before they escalate
Understand what is happening without waiting for end-of-day summaries
Hierarchy
Sees issues inside one location. Staffing gaps, equipment failures, safety concerns at their site.
Sees rollups across locations. Detects patterns that repeat in multiple stores within their district.
Sees category trends across business units. Equipment issues fleet-wide, staffing patterns regionally.
Why it matters
Decisions based on structured data from the field, not secondhand summaries.
Issues visible in real time instead of surfacing in weekly reviews.
Original voice, transcript, and structured classification preserved together.
Patterns detected automatically instead of manually pieced together.